Privacy policy

Information you send through this website

Contact and new patient forms ask for contact details and relevant booking information, such as your name, email, phone number, patient status, community, preferred contact method, who you are looking to book for and services you wish to discuss. The Contact form also includes optional additional information and a separate clinic-news choice.

The Careers form asks for your contact details, the role you are applying for, an optional brief note and a PDF résumé or CV.

Please do not send detailed medical or dental histories, records, insurance numbers or other sensitive health information through these forms. For dental emergencies, call the clinic instead of waiting for a form response.

How website messages are used

The clinic uses submitted information to respond to inquiries, discuss appointments or review applications. Form notifications are addressed to info@lakecentredental.com, with forwarding to the clinic’s existing inbox at lakecentrecoldlake@gmail.com. A website request does not confirm an appointment.

Email messages are managed in the clinic’s mailboxes. Email retention is handled by the clinic; temporary website cleanup does not remove copies already sent by email.

Temporary website records and résumés

To limit spam and duplicate requests, the website keeps short-lived technical records containing keyed hashes, timestamps and request status. Submitted form field values are not stored in those anti-abuse records.

PDF application files are handled in private temporary storage for the email transport attempt, then removed. Scheduled cleanup also removes anti-abuse records older than 48 hours and orphaned temporary PDF files older than one hour. These cleanup periods do not describe how long the clinic keeps email or application records.

Optional website analytics

If you accept analytics, Google Analytics helps us understand page visits and interactions such as navigation, call links, email links, directions, booking links, downloads and successful form submissions. Analytics is optional: you can reject it or change your choice using the website’s analytics consent controls.

Entered form values, names, email addresses, phone numbers, résumés and health information are not sent to Analytics. Advertising features are not used by this website. Your optional clinic-news choice is separate from analytics consent.

Security logs and other services

The website uses routine security and anti-abuse controls. Basic server logs may include technical information such as an IP address, request time and the page requested.

Embedded Google Maps and external links involve services operated by other organizations, whose own privacy practices apply when you use those services. You can read the Google Privacy Policy for information about Google’s services.

Privacy questions and contact

For questions about website privacy or a request concerning information you have sent through this website, email info@lakecentredental.com or call (780) 594-5150. Lake Centre Dental Group is located at 5213 51 Ave, Cold Lake, AB T9M 1P3.

This notice concerns the website. Questions about the clinic’s handling of dental records can be discussed directly with our team. Visit our Contact page for clinic hours and directions.